Returns & Exchanges

At Velites, we stand by the quality of our performance gear and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your purchase. If your equipment doesn't help you crush your fitness goals, we'll make it right with a simple exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the gear is in unused, resaleable condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your gear, we will process your refund or ship out your new exchange items within 3-5 business days.